Support

SetWell Support

SetWell is a local-first workout tracker: log your lifts and cardio, build reusable workout templates, and track your progress over time. This page answers common questions and tells you how to get in touch if you need a hand.

We typically respond within 2 business days. To help us help you faster, include your device model, iOS version, and a short description of what happened (and a screenshot if you can).

Do I need an account?

No. SetWell works fully without an account — all your data is stored right on your device. You only need to sign in if you want to sync your workouts across multiple devices or back them up to the cloud.

How do I sync my workouts across devices?

Sign in with email, Apple, or Google on each device (Account screen). Once signed in, your exercises, templates, sessions, and settings sync automatically in the background. Signing in on a second device pulls your data down to it.

Does SetWell work offline?

Yes. SetWell is offline-first — you can log workouts any time with no connection. If you’re signed in, changes sync automatically the next time you’re online.

How do I delete my account and data?

Open the Account screen and tap Delete account. This permanently removes your account and all synced data across your devices, and cannot be undone. If you use SetWell without an account, simply deleting the app removes its on-device data. You can also email us at info@setwell.io to request deletion.

How do I share a workout with someone?

Open a workout template, choose Share, and send the generated link or code to anyone. It contains the workout itself — no account needed on either end. Sharing happens directly between you and the recipient.

How do I import a shared workout?

Tap a SetWell workout link someone sent you, or paste the workout code into the app. You’ll see a preview, and any exercises you don’t already have are added to your library when you confirm.

How do I add my own (custom) exercise?

From the exercise library, add a new exercise and fill in its details (equipment, muscle group, etc.). Custom exercises work everywhere the built-in ones do and sync if you’re signed in.

Can I track cardio too?

Yes. Cardio machines and exercises are included in the library right beside the lifts, and they track the numbers that matter for cardio — calories, distance, and time.

Why are weights shown in pounds (lb)?

SetWell currently stores and displays all weights in pounds. If unit options are important to you, let us know at info@setwell.io — feedback shapes what we build next.

Is my data private?

Yes. SetWell has no ads and no third-party analytics or tracking. If you don’t sign in, your data never leaves your device. If you do sign in, your data is stored securely and is only accessible to you. See our Privacy Policy for details.

I can’t sign in

  • Check your internet connection — signing in requires one (logging workouts does not).
  • Double-check your email and password. If you signed up with Apple or Google, use that same button to sign back in.
  • Still stuck? Email info@setwell.io with the address you used and we’ll help.

My workouts aren’t syncing

  • Make sure you’re signed in with the same account on each device (Account screen shows who you’re signed in as).
  • Confirm you’re online; open the Account screen and tap Sync now.
  • Give it a moment — syncing runs in the background and resolves automatically once connected.
  • If a device still looks out of date after a minute online, contact us with the details.

System requirements

  • iPhone and iPad running a recent version of iOS/iPadOS.
  • An internet connection is required only for account sign-in and syncing.

Privacy & terms

Read the Privacy Policy and Terms of Service.

Contact

The fastest way to reach us is email. We read every message.

SetWell app icon
Clayton Cranford Email: info@setwell.io
Website: www.setwell.io